Terms & Conditions
Be Inspired Portugal Tours is the registered trademark and trading name of Marco Filipe Bento, Unipessoal, Lda., NIF 518945936, proudly operating from Mira, Portugal. The business is registered with Turismo de Portugal under RNAAT 920/2025
These Terms & Conditions apply to services booked directly with Be Inspired Portugal Tours. By making a booking, you confirm that you have read and understood these Terms & Conditions and agree to them.
1. Our Services
Be Inspired Portugal Tours provides private and, where expressly stated, shared day tours, multi-day tours, Scenic Transfers, Airport Scenic Transfers, Customised Itineraries and Portugal Trip Consultation services, as well as other experiences described on our website or in an individual quotation.
Unless expressly stated otherwise, our tours are private. Where a service is identified as shared, other guests may participate in the same experience. Because our services may be private and customised, the itinerary, duration, inclusions, exclusions and price may vary between bookings.
2. Booking Confirmation
A booking is considered confirmed only once:
- We have accepted the booking; and
- The required deposit or applicable payment has been received.
Once your booking is confirmed, the agreed itinerary, services, inclusions, price and payment terms stated in your booking confirmation form the basis of the booking, together with these Terms & Conditions.
If you request changes after confirmation, those changes are subject to availability and are only confirmed once agreed by us in writing.
3. Deposits & Payment
All services must be booked in advance and require a 25% deposit of the total service price at the time of booking to secure the requested date.
The remaining 75% balance is due on the first day of the tour or, for Scenic Transfers and Airport Scenic Transfers, on the day of the transfer. For Portugal Trip Consultation and Customised Itinerary services, the applicable payment schedule will be confirmed in the quotation or booking confirmation.
Payment may be made by credit card, debit card, Apple Pay through our SumUp system, or bank transfer.
All prices are stated in euros (€).
4. Cancellation by the Client
We understand that travel plans can change. Because your booking reserves specific dates, vehicle capacity, guide time and planning resources specifically for your group, cancellations must be made in writing by email. The cancellation date is the date on which we receive your written cancellation request.
The cancellation and refund terms applicable to a service depend on the type of service booked and any specific cancellation conditions communicated at the time of booking.
For private tours and Scenic Transfers subject to our standard cancellation policy:
30 days or more before the scheduled start of the service:
The deposit will be refunded, less any non-refundable payment processing fees.
Less than 30 days before the scheduled start of the service:
The deposit is non-refundable.
Same-day cancellation or no-show:
The deposit is non-refundable.
At our discretion, we may offer to transfer the deposit to another available tour date within 12 months of the original tour date. Any such transfer is subject to availability and is not guaranteed.
Where a client has independently booked and paid a third-party provider, any cancellation, refund or amendment relating to that service is governed by the third-party provider’s own terms and conditions. Be Inspired Portugal Tours is not responsible for recovering payments made directly to independent third-party providers.
5. Changes Requested by the Client
Requests to change the date, itinerary, duration or number of guests should be made as early as possible and are subject to availability.
Changes are not confirmed until agreed by us in writing.
A requested change may result in a change to the total price, particularly where it affects the vehicle, guide services, activities, entrance fees or third-party bookings.
Where a third-party provider has its own amendment or cancellation conditions, those conditions may apply.
6. Portugal Trip Consultation
Portugal Trip Consultation is an advisory service for travellers who are independently planning their own trip to Portugal.
The consultation may include reviewing a client-provided itinerary and providing practical advice regarding routing, timing, destinations, logistics, sightseeing priorities and other travel-planning considerations agreed in advance.
The consultation does not include the booking or operation of the client’s accommodation, transportation, attractions, restaurants or other travel services unless a separate service has been expressly agreed and confirmed in writing.
The client remains responsible for making their own final travel decisions and for independently confirming availability, opening hours, schedules, booking conditions and other requirements for services they arrange themselves.
Advice is based on information and operating conditions available at the time of the consultation. Travel conditions, schedules, opening hours, local events and other circumstances may change after advice has been provided.
7. Customised Itineraries
Customised Itineraries are prepared based on the client’s stated travel dates, interests, preferences and requirements.
We use reasonable care to research and verify relevant information when preparing a Customised Itinerary, including, where applicable, opening hours, operating days, estimated travel times, availability information and other practical considerations relevant to the proposed itinerary.
However, information provided by third parties may change without notice. A Customised Itinerary therefore does not guarantee the availability, opening hours, schedules or operating conditions of third-party providers.
The client is responsible for reviewing the proposed itinerary and informing us of any changes, preferences or requirements before the itinerary is finalised.
Unless expressly stated otherwise, tickets, entrance fees, accommodation, meals, tastings, activities, reservations, personal expenses and other services provided by third parties are not included in the price of our tours.
Where requested, Be Inspired Portugal Tours may assist with coordinating or facilitating arrangements with third-party providers. Such assistance does not mean that the third-party service is included in our service or price.
The client remains responsible for booking and paying the relevant third-party provider directly.
Where a Customised Itinerary includes services provided directly by Be Inspired Portugal Tours, those services are subject to the applicable booking, payment and cancellation terms.
8. Unforeseen Circumstances
We make every reasonable effort to operate the itinerary agreed with you. However, itineraries may need to be adjusted because of circumstances outside our control including severe weather, road closures, transport disruptions, government restrictions, strikes.
Where an adjustment is necessary, we will make reasonable efforts to provide an appropriate alternative and preserve the overall character and quality of the experience.
An itinerary change does not automatically entitle the client to a refund where the change is necessary because of circumstances outside our reasonable control and an alternative can be provided.
9. Third-Party Services
Be Inspired Portugal Tours may recommend, coordinate or facilitate arrangements with independent third-party providers as part of planning or operating an itinerary.
These providers may include, but not limited to, accommodation providers, restaurants, wineries, attractions, museums, boat operators, transportation providers or other tourism businesses.
Unless expressly stated otherwise, third-party services are separate and not included in the services provided by Be Inspired Portugal Tours.
The client is responsible for booking and paying the relevant third-party provider directly.
Where we assist with coordinating a third-party booking, we may communicate with the provider and coordinate the timing of the service in your itinerary. Such coordination does not make Be Inspired Portugal Tours the provider of that third-party service.
Third-party providers are responsible for the services they provide and may have their own booking, operating, cancellation, refund and other conditions.
10. Personal Belongings
Guests are responsible for their personal belongings throughout the tour or transfer. Please keep valuables and personal items with you and take care when leaving belongings in vehicles or at stops.
Be Inspired Portugal Tours is not responsible for loss, theft or damage to personal belongings.
11. Photography & Video
We may take photographs or videos during tours for use on our website, social media and other promotional materials.
If you do not wish to appear in photographs or videos used for promotional purposes, please inform us before or during the tour and we will respect your request.
12. Insurance
Be Inspired Portugal Tours maintains the insurance required for its registered tourism activities under applicable Portuguese regulations.
We highly recommend that clients obtain their own travel insurance appropriate to their circumstances, including coverage for cancellation, medical expenses, personal belongings and other travel-related risks.
13. Acceptance of These Terms
By making a booking and paying the required deposit or applicable payment, you confirm that:
- You have had the opportunity to read these Terms & Conditions before booking;
- you understand the payment and cancellation conditions applicable to your booking;
- You have provided accurate information relevant to the booking; and
- You agree to the terms applicable to the services confirmed for you.
The specific itinerary, quotation and booking confirmation provided to you form part of the booking and should be read together with these Terms & Conditions.
14. Complaints Book
Be Inspired Portugal Tours maintains the required complaints book. Access to the electronic Livro de Reclamações is made available through our website.
We’re excited to welcome you and look forward to creating an unforgettable experience.
Terms & Conditions
Be Inspired Portugal Tours is the registered trademark and trading name of Marco Filipe Bento, Unipessoal, Lda., NIF 518945936, proudly operating from Mira, Portugal. The business is registered with Turismo de Portugal under RNAAT 920/2025
These Terms & Conditions apply to services booked directly with Be Inspired Portugal Tours. By making a booking, you confirm that you have read and understood these Terms & Conditions and agree to them.
1. Our Services
Be Inspired Portugal Tours provides private and, where expressly stated, shared day tours, multi-day tours, Scenic Transfers, Airport Scenic Transfers, Customised Itineraries and Portugal Trip Consultation services, as well as other experiences described on our website or in an individual quotation.
Unless expressly stated otherwise, our tours are private. Where a service is identified as shared, other guests may participate in the same experience. Because our services may be private and customised, the itinerary, duration, inclusions, exclusions and price may vary between bookings.
2. Booking Confirmation
A booking is considered confirmed only once:
- We have accepted the booking; and
- The required deposit or applicable payment has been received.
Once your booking is confirmed, the agreed itinerary, services, inclusions, price and payment terms stated in your booking confirmation form the basis of the booking, together with these Terms & Conditions.
If you request changes after confirmation, those changes are subject to availability and are only confirmed once agreed by us in writing.
3. Deposits & Payment
Private tours and Scenic Transfers must be reserved in advance with the applicable deposit.
Private tours of up to 3 days:
A 25% deposit of the total tour price is required at the time of booking.
Private tours of 4 days or more:
A 50% deposit of the total tour price is required at the time of booking.
Scenic Transfers and Airport Scenic Transfers:
A 25% deposit of the total transfer price is required at the time of booking.
The remaining balance is due on the first day of the tour or, for Scenic Transfers and Airport Scenic Transfers, on the day of the transfer. Payment may be made by credit card, debit card, Apple Pay through our SumUp system or a bank transfer.
All prices are stated in Euros (€).
4. Cancellation by the Client
We understand that travel plans can change. Because your booking reserves specific dates, vehicle capacity, guide time and planning resources specifically for your group, cancellations must be made in writing by email. The cancellation date is the date on which we receive your written cancellation request.
The cancellation and refund terms applicable to a service depend on the type of service booked and any specific cancellation conditions communicated at the time of booking.
For private tours and Scenic Transfers subject to our standard cancellation policy:
30 days or more before the scheduled start of the service:
The deposit will be refunded, less any non-refundable payment processing fees.
Less than 30 days before the scheduled start of the service:
The deposit is non-refundable.
Same-day cancellation or no-show:
The deposit is non-refundable.
At our discretion, we may offer to transfer the deposit to another available tour date within 12 months of the original tour date. Any such transfer is subject to availability and is not guaranteed.
Where a client has independently booked and paid a third-party provider, any cancellation, refund or amendment relating to that service is governed by the third-party provider’s own terms and conditions. Be Inspired Portugal Tours is not responsible for recovering payments made directly to independent third-party providers.
5. Changes Requested by the Client
Requests to change the date, itinerary, duration or number of guests should be made as early as possible and are subject to availability.
Changes are not confirmed until agreed by us in writing.
A requested change may result in a change to the total price, particularly where it affects the vehicle, guide services, activities, entrance fees or third-party bookings.
Where a third-party provider has its own amendment or cancellation conditions, those conditions may apply.
6. Portugal Trip Consultation
Portugal Trip Consultation is an advisory service for travellers who are independently planning their own trip to Portugal.
The consultation may include reviewing a client-provided itinerary and providing practical advice regarding routing, timing, destinations, logistics, sightseeing priorities and other travel-planning considerations agreed in advance.
The consultation does not include the booking or operation of the client’s accommodation, transportation, attractions, restaurants or other travel services unless a separate service has been expressly agreed and confirmed in writing.
The client remains responsible for making their own final travel decisions and for independently confirming availability, opening hours, schedules, booking conditions and other requirements for services they arrange themselves.
Advice is based on information and operating conditions available at the time of the consultation. Travel conditions, schedules, opening hours, local events and other circumstances may change after advice has been provided.
7. Customised Itineraries
Customised Itineraries are prepared based on the client’s stated travel dates, interests, preferences and requirements.
We use reasonable care to research and verify relevant information when preparing a Customised Itinerary, including, where applicable, opening hours, operating days, estimated travel times, availability information and other practical considerations relevant to the proposed itinerary.
However, information provided by third parties may change without notice. A Customised Itinerary therefore does not guarantee the availability, opening hours, schedules or operating conditions of third-party providers.
The client is responsible for reviewing the proposed itinerary and informing us of any changes, preferences or requirements before the itinerary is finalised.
Unless expressly stated otherwise, tickets, entrance fees, accommodation, meals, tastings, activities, reservations, personal expenses and other services provided by third parties are not included in the price of our tours.
Where requested, Be Inspired Portugal Tours may assist with coordinating or facilitating arrangements with third-party providers. Such assistance does not mean that the third-party service is included in our service or price.
The client remains responsible for booking and paying the relevant third-party provider directly.
Where a Customised Itinerary includes services provided directly by Be Inspired Portugal Tours, those services are subject to the applicable booking, payment and cancellation terms.
8. Unforeseen Circumstances
We make every reasonable effort to operate the itinerary agreed with you. However, itineraries may need to be adjusted because of circumstances outside our control including severe weather, road closures, transport disruptions, government restrictions, strikes.
Where an adjustment is necessary, we will make reasonable efforts to provide an appropriate alternative and preserve the overall character and quality of the experience.
An itinerary change does not automatically entitle the client to a refund where the change is necessary because of circumstances outside our reasonable control and an alternative can be provided.
9. Third-Party Services
Be Inspired Portugal Tours may recommend, coordinate or facilitate arrangements with independent third-party providers as part of planning or operating an itinerary.
These providers may include, but not limited to, accommodation providers, restaurants, wineries, attractions, museums, boat operators, transportation providers or other tourism businesses.
Unless expressly stated otherwise, third-party services are separate and not included in the services provided by Be Inspired Portugal Tours.
The client is responsible for booking and paying the relevant third-party provider directly.
Where we assist with coordinating a third-party booking, we may communicate with the provider and coordinate the timing of the service in your itinerary. Such coordination does not make Be Inspired Portugal Tours the provider of that third-party service.
Third-party providers are responsible for the services they provide and may have their own booking, operating, cancellation, refund and other conditions.
10. Personal Belongings
Guests are responsible for their personal belongings throughout the tour or transfer. Please keep valuables and personal items with you and take care when leaving belongings in vehicles or at stops.
Be Inspired Portugal Tours is not responsible for loss, theft or damage to personal belongings.
11. Photography & Video
We may take photographs or videos during tours for use on our website, social media and other promotional materials.
If you do not wish to appear in photographs or videos used for promotional purposes, please inform us before or during the tour and we will respect your request.
12. Insurance
Be Inspired Portugal Tours maintains the insurance required for its registered tourism activities under applicable Portuguese regulations.
We highly recommend that clients obtain their own travel insurance appropriate to their circumstances, including coverage for cancellation, medical expenses, personal belongings and other travel-related risks.
13. Acceptance of These Terms
By making a booking and paying the required deposit or applicable payment, you confirm that:
You have had the opportunity to read these Terms & Conditions before booking;
you understand the payment and cancellation conditions applicable to your booking;
You have provided accurate information relevant to the booking; and
You agree to the terms applicable to the services confirmed for you.
The specific itinerary, quotation and booking confirmation provided to you form part of the booking and should be read together with these Terms & Conditions.
14. Complaints Book
Be Inspired Portugal Tours maintains the required complaints book. Access to the electronic Livro de Reclamações is made available through our website.
We’re excited to welcome you and look forward to creating an unforgettable experience.